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Privacy Statement
At WIOLP, your privacy is a top priority. WIOLP is committed to being a good steward of your Personal Information, handling it in a responsible manner, and securing it with administrative, technical, and physical safeguards.
We also believe in being honest, direct and transparent when it comes to your data. WIOLP follows three guiding principles when it comes to your privacy:
- Transparency. We work hard to be transparent about what Personal Information we collect and process.
- Simplicity. We try to use easy-to-understand language to describe our privacy practices to help you make informed choices.
- Control. We give you control over the Personal Information you provide to us, and how it is used, shared, and retained.
Other Important Things for You to Understand When You Use Our Services
When you make new discoveries with us, you should feel confident and informed about how we use your Personal Information. Our full Privacy Statement is below and we encourage you to read it.
Effective as of October 10, 2020
1. Introduction
At WIOLP, we enable journeys of discovery. As a result, we collect, process and store your Personal Information as you use our websites, mobile applications, and services (collectively the “Services”). Personal Information is information that can identify you, such as your name, email or street address, or it may be information that could reasonably be linked back to you. This Privacy Statement describes our practices for collecting, storing and processing your Personal Information and the controls we provide you to manage it within our Services.
2. Account Creation and Your Engagement with WIOLP Services
The Personal Information required to create a basic WIOLP account is only your name, an email address, and a password.
Access to WIOLP records or to our features requires additional personal information, including payment details.
Account creation also requires you to agree to the WIOLP Terms and Conditions and this Privacy Statement by clicking “Continue” on the account creation page.
By clicking “Continue,” you are telling us that you consent to WIOLP collecting, processing, and sharing your Personal Information as described in this Privacy Statement and in any other documents referenced in this Privacy Statement.
At any time, you can request WIOLP delete information you have uploaded into your account, such as a family tree or your Genetic Information. Please see Section 10 for specific details about deleting your data.
If you no longer wish to have an WIOLP account, please go to your Account Settings and request that your account be deleted.
3. What Information Does WIOLP Collect From You?
The table below describes the information we collect from you to provide the Services. In this Privacy Statement, we refer to this as your “Personal Information.”
| Information category | Use Description |
|---|---|
| Account Information |
|
| Credit Card/Payment Information |
|
| Profile Information |
|
| User Provided Content |
|
| Social Media Information |
|
| Additional User Information |
|
| Your Communications |
|
| Contests and Promotions |
|
4. What Information Does WIOLP Collect Through Your Use of the Services?
| Information category | Use Description |
|---|---|
| Computer and Mobile Device Information |
Information about how you access our Services, including the website you visited before and after WIOLP’s site. The Internet protocol (“IP”) address of your computer, mobile device, or the proxy server that you use to access the Internet, in addition to other technical information, such as:
|
| Information shared through social media features |
If you interact with social media through the Services, for example “Like,” “Tweet,” “Pin,” or “Follow Us” links to sites such as Facebook, Twitter, Pinterest, Instagram, and YouTube, WIOLP will collect these interactions and whatever account information these services make available to us. Your interactions with these features are governed by the privacy statement of the applicable third party company. |
|
Information from your use of the Services |
Information about your use of the Services, such as when you search or access records, which pages you view or links you click on, etc. |
5. Information We Collect From Other Sources
| Information category | Use Description |
|---|---|
| Information from Public Records | WIOLP collects records from various sources, usually from official record sources. These records are generally part of WIOLP’s subscription Services. |
| Information from Third Parties |
We may also receive information about you from third parties. For example, we may supplement the data we collect with demographic information licensed from third parties in order to personalize the Services and our offers to you. If you purchase a gift subscription, we will collect Personal Information to complete the gift and notify the recipient. |
6. How does WIOLP use your Personal Information?
| Information category | Use Description |
|---|---|
| Personal Information (generally) |
We use your Personal Information to provide, personalize, improve, update and expand our Services. This includes:
|
| Communications |
We use your Personal Information to communicate with you about the Services, such as when we:
|
| Market new products and offers from us or our business partners. |
We use your Personal Information to market new products and offers from us or our business partners. This includes advertising personalized to you based on your interests. Note: You can control how we market to you by using the unsubscribe link in any email you receive, or by following the instructions in any other marketing communications you receive. |
7. When Do We Share Your Information and Who are the Recipients?
WIOLP does not share your individual Personal Information with third-parties without your additional consent other than as described in this Privacy Statement. The circumstances described below explain when sharing might occur:
| People with whom your Information may be shared / Circumstances in which sharing might occur | Description |
|---|---|
| Other WIOLP Users or others |
If you share details of your family or patrimony outside the Services, you do so at your own risk. |
| Service Providers |
We use other companies to help us provide the Services to you. As a result, these partner companies will have some of your information in their systems. Our partners are subject to contractual obligations governing data security and confidentiality consistent with this Privacy Statement and applicable laws. These processing partners include our:
|
| Partners |
We share your Information with partners only when you provide us with your express consent to do so through our Informed Consent. Partners may include commercial or financial organizations. In some circumstances, a partner or WIOLP may have a financial interest in the arrangement. |
| Legal or Regulatory Process |
We may share your Personal Information if we believe it is reasonably necessary to:
If we are compelled to disclose your Personal Information to law enforcement, we will do our best to provide you with advance notice, unless we are prohibited under the law from doing so. In the interest of transparency, WIOLP produces a Transparency Reportwhere we list the number of valid law enforcement requests for user data across all our sites. |
| If WIOLP is Acquired | If WIOLP or its businesses are acquired or transferred (including in connection with bankruptcy or similar proceedings), we will share your Personal Information with the acquiring or receiving entity. The promises in this Privacy Statement will continue to apply to your Personal Information that is transferred to the new entity. |
| A note about aggregated data | WIOLP may disclose user information in an aggregated form as part of the Services or our marketing, or in publications published by us or our partners. Such disclosure will never include Personal Information. |
8. Your Choices and Access to Your Personal Information
Subject to certain exceptions, you have a right to request access to your Personal Information and to be provided with a copy of certain information you provided in a portable form, as well as to seek to update, delete or correct this information by using the tools described below or by contacting WIOLP. Details and options for accessing this information are listed below.
9. What are WIOLP’s retention practices?
WIOLP services are fundamentally premised on the notion that the personal voyage of discovery is not a one-time event and continues over lengthy periods of time. Additionally, and with particular regard to our customers who pay fees or purchase subscriptions, the ongoing enhancement of WIOLP’s records features provide benefits and insights to our users over time. As a result, WIOLP’s retention practices reflect this ongoing value by retaining user accounts on our system until our users inform us of their desire to delete their data or close their accounts.
10. How can I delete my Personal Information?
You can delete your Personal Information from WIOLP in a number of ways.
|
Information Category |
How to delete |
|---|---|
| Personal Information |
You can delete your Personal Information to the extent you have shared information through the Services. Please direct any request to remove information from linked archival records to the responsible archival entity. We will consider requests for removal of Personal Information from the searchable indexes of the records we hold on a case-by-case basis in accordance with law. If you have shared content with others either directly or by making your family tree details available to other Ancestry members, some of your Personal Information may have been copied to other Ancestry members’ family trees, which can only be removed by contacting the other Ancestry member and asking them to delete it. |
| General | Please note that there may be some latency in deleting your Personal Information from our backup systems after it has been deleted from our production, development, analytics, and research systems. Also, our partners may retain information they receive from us in order to comply with laws. WIOLP may also retain certain information as reasonably necessary to comply with our legal obligations (including law enforcement requests), resolve disputes, maintain security, prevent fraud and abuse, as well as to comply with tax, payment industry, securities, and clinical regulatory compliance requirements. |
11. Security
WIOLP maintains a comprehensive information security program designed to protect our customers’ Personal Information using administrative, physical, and technical safeguards.
The specific security measures used are based on the sensitivity of the Personal Information collected. We have measures in place to protect against inappropriate access, loss, misuse, or alteration of Personal Information under our control.
WIOLP’s Security Team regularly reviews our security and privacy practices and enhances them as necessary to help ensure the integrity of our systems and your Personal Information.
We use secure server software to encrypt Personal Information, and we only partner with security companies that meet and commit to our security standards. While we cannot guarantee that loss, misuse or alteration of data will not occur, we use reasonable efforts to prevent this.
It is also important for you to guard against unauthorized access to your Personal Information by maintaining strong passwords and protecting against the unauthorized use of your own computer or device.
12. Changes to this Statement
We may modify this Privacy Statement at any time, but we will provide prominent advance notice of any material changes to this Statement, such as posting a notice through the Services, on our websites, or sending you an email, to provide you the opportunity to review the changes and choose whether to continue using the Services.
We will also notify you of non-material changes to this Statement as of their effective date by posting a notice through the Services, on our websites, or sending you an email. Your continued use of our Services after notice of non-material changes means that you consent to the updated Privacy Statement.
13. California’s Shine the Light Law
California Civil Code Section 1798.83, known as the “Shine the Light” law, permits Users who are California residents to request and obtain from us a list of what Personal Information (if any) we disclosed to third parties for their direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, WIOLP currently does not share any Personal Information with third parties for their own direct marketing purposes.
14. Legal basis under EU General Data Protection Regulation for processing personal information of EU residents.
Where you have consented to data processing, your consent provides the legal basis to process your Personal Information. You have the right to withdraw consent at any time. Please note that your withdrawal of consent to collect and process your Personal Information will not affect the lawfulness of processing your Personal Information based on your consent before you withdrew your consent.
We may also process your Personal Information on the basis of contractual necessity to perform a contract we have with you. For example, we process your credit card details when you provide them in order to use our Services.
We may also process your Personal Information on the basis of our legitimate interests, including in providing and improving the Services. For example, WIOLP has a legitimate interest in understanding your login history so we can assess your interaction with our Services. We also have a legitimate interest in providing and developing interesting features to provide to our users. We use your Personal Information to keep our Services safe and secure and we do so as it necessary to pursue your and our legitimate interests in ensuring that our Services are secure, and to protect against fraud, spam and abuse.
Where we rely on legitimate interests to process your Personal Information, you have the right to object to such processing (meaning that you can ask us to stop). You can use your Privacy Settings to control certain ways in which we process your data. You can also contact us, using the details below, to object to other forms of processing.
15. Identity and Contact Details of the DataController
WIOLP members can may submit questions using this web form.
Official correspondence must be sent via postal mail to:
WIOLP, s.r.o., Tallerova 4, 811 02 Bratislava, Slovak republic, Central Europe
